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Its about time Google slowly started catering to the people out there who are hounding message boards, forums, help groups and blogs trying desperately to get some ounce of help regarding their problems!

Google announced a lord of the help pages, which has help topics to every service that they provide. This place will be a haven for those who are sick of hunting around the place looking to get help. Ofcourse, every service has had its Help link in the top-right, in perfect Google style in the past. But this one will link to all of them from one page itself. Kinda like consolidating everything.

Google's blog post:

Those of us in user support had a pet peeve: there was no single place that held all of Google's help information at your fingertips. So we decided to build one -- and now you can visit Google Help to find tips, tricks, and troubleshooting solutions for just about every Google product and service. We don't want you to have to work hard to find anything, so we also added an A-Z guide in case you do know exactly what you're looking for.

From the Support page you can also visit the Help Center of your choice to discover answers to frequently asked questions and link to our interactive help groups to discuss various features with other Google users. So remember to keep google.com/support handy, and enjoy.

Although there is no added relief for Blogger users, since the Blogger help link on that page links back to the Beige, Blue and Orange help pages that we've come to despise here at Blogger. So still the contact e-mail for Blogger eludes us! But I guess they are not going to give out one because they know how much e-mail they'll have to deal with if they do :-P That's not much of a problem! If you have a problem not listed, you can always drop in at the Blogger Help Group, and someone will be very glad to help you! :) Give the support page a visit! It's dying to help you... :)

Resources

Google Support
Blogger Help Group
Google Blog Announcement


1 Comments

funny story, i rememeber when the blogger help e-mail was not only not in hiding but actually on the front page. it didnĀ“t lasted long, and now they later changed the e-mail address...

that is why i always laugh when someone says :" i am going to e-mail blogger about", i will always tell them:

Good luck.




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